Nissan Australia has made a game-changing announcement for car buyers, unveiling the country’s longest new-car warranty—a 10-year, 300,000km warranty that surpasses all other major automakers in Australia. However, while the extended coverage is a significant perk, it comes with strict conditions that owners must meet to maintain eligibility.
The new warranty applies to all Nissan vehicles purchased new from January 1, 2021, making it one of the most comprehensive coverage plans in the Australian market. But there’s a catch: owners must service their vehicles at an official Nissan dealership to qualify for the extended protection, a condition that has sparked debate within the industry.
Table of Contents
How Nissan’s Extended 10-Year Warranty Works
Under the new Nissan More ownership program, all new Nissans continue to be covered by the standard five-year, unlimited-kilometre warranty. However, owners can extend their warranty to 10 years or 300,000km—whichever comes first—by servicing their vehicle exclusively at Nissan dealerships according to the recommended schedule.
This move mirrors Mitsubishi’s 10-year, 200,000km conditional warranty, which was introduced in September 2020 and initially faced criticism for limiting servicing to dealership networks. Despite concerns about competition and independent service providers, the Australian Competition and Consumer Commission (ACCC) upheld Mitsubishi’s program, paving the way for Nissan’s similar approach.
“Nissan vehicles purchased new since January 1, 2021, which have completed all scheduled services with Nissan (at the correct interval/time), automatically qualify for the warranty extension,” Nissan confirmed in a media statement.
Additionally, Nissan’s roadside assistance program can also be extended up to 10 years, provided the vehicle continues to be serviced at a Nissan dealership.
How Nissan’s Warranty Compares to Other Brands
With this announcement, Nissan surpasses rival brands in warranty length and distance coverage.
🚗 Nissan → 10 years / 300,000km (conditional on Nissan dealership servicing)
🚗 Mitsubishi → 10 years / 200,000km (conditional on Mitsubishi dealership servicing)
🚗 MG → 10 years / 250,000km (private buyers only, commercial use capped at 7 years/160,000km)
🚗 Toyota, Hyundai, Ford, Mazda, Kia, and Honda → Standard 5- to 7-year warranties
Unlike MG’s 10-year warranty, which applies only to private buyers, Nissan’s extended warranty covers both private and commercial customers, making it a more inclusive option.
However, the requirement to service exclusively at Nissan dealerships may not sit well with all customers, as it limits flexibility and could lead to higher long-term servicing costs compared to independent mechanics.
Existing Nissan Owners Can Benefit Too
A standout feature of the Nissan More ownership program is that it’s backdated to eligible vehicles purchased since January 1, 2021.
🔹 If a Nissan owner has consistently serviced their vehicle at a Nissan dealer, their warranty is automatically extended to 10 years/300,000km.
🔹 If a Nissan owner has used independent service providers, they can return to a Nissan dealer for a scheduled service and a vehicle assessment to regain eligibility for the extended warranty.
This move ensures that existing Nissan customers aren’t left out of the deal, providing an opportunity to benefit from extended coverage even if they haven’t exclusively used Nissan’s service network in the past.
New Capped-Price Servicing Plan Introduced
In addition to the extended warranty, Nissan has introduced a new five-year capped-price servicing program, called Flat Price Service (FPS), aimed at making routine maintenance more affordable.
💰 New Nissan Capped-Price Servicing Costs Per Visit:
✅ Leaf EV → $349 per service (first five services)
✅ Qashqai, X-Trail, Juke, Pathfinder → $399 per service (first five services)
✅ Patrol, Navara, Z sports car → $499 per service (first five services)
According to Nissan, these flat service rates can save owners up to $1,145 over five years, depending on the model.
Another notable advantage is that the service cost remains the same regardless of powertrain, meaning a petrol-powered Nissan X-Trail and an e-Power hybrid X-Trail will have identical service costs.
What This Means for Nissan Buyers
Nissan’s 10-year, 300,000km warranty is a bold move that positions the brand as a leader in long-term vehicle coverage in Australia. However, the dealership servicing requirement means buyers must weigh longer warranty protection against potentially higher service costs at Nissan dealerships compared to independent workshops.
Pros of Nissan’s 10-Year Warranty:
✔ Longest new-car warranty in Australia (300,000km)
✔ Applies to both private and commercial buyers
✔ Backdated to eligible vehicles purchased since 2021
✔ Extends roadside assistance for up to 10 years
✔ New capped-price servicing reduces maintenance costs
Cons of Nissan’s 10-Year Warranty:
⚠ Must service exclusively at Nissan dealerships
⚠ Limited competition in servicing could lead to higher costs
⚠ Could impact resale value if servicing conditions aren’t met
For Nissan owners who already service their vehicles at a dealership, the extended warranty is a great bonus. However, for those who prefer independent mechanics, the program may feel restrictive.
Final Thoughts: A Win for Long-Term Car Owners, But With Strings Attached
Nissan’s new 10-year, 300,000km warranty sets a new benchmark for after-sales support in Australia. It provides peace of mind for long-term ownership, making Nissan models more attractive to buyers looking for extended reliability.
However, the dealership-only servicing requirement remains a key consideration for potential buyers. While it ensures high-quality maintenance, it also limits consumer choice, a factor that drew criticism when Mitsubishi introduced a similar program in 2020.
Ultimately, Nissan’s new warranty and capped-price servicing plan could boost sales and customer loyalty, but its success will depend on how well customers adapt to the servicing requirements.
If you’re a Nissan owner or considering buying a new Nissan, make sure to review your servicing habits before committing to the extended warranty—because while it offers long-term protection, it also comes with conditions.
Leave a Reply