Employee Allegedly Accessed Customer Data in TD Bank Data Breach, Leading to Class Action Lawsuit

Employee Allegedly Accessed Customer Data in TD Bank Data Breach, Leading to Class Action Lawsuit

In a significant legal development, a new class action lawsuit has been filed against TD Bank, accusing the financial institution of failing to adequately safeguard sensitive customer data. The case, spearheaded by plaintiff Earl Crumpe, claims that TD Bank mishandled its data security protocols, leading to a breach that exposed personal information for an extended period. This case underscores the growing concerns about data protection in the financial sector.

Plaintiff Earl Crumpe Files Class Action Lawsuit in New Jersey Federal Court

The lawsuit, filed on February 28, 2025, in a New Jersey federal court, alleges that TD Bank neglected to implement reasonable security measures to protect its customers’ sensitive data. According to the complaint, the breach was caused by a former TD Bank employee who gained unauthorized access to customer data over several months. From August to December 2022, the employee reportedly accessed personal and financial information of TD Bank customers, including names, contact details, dates of birth, account numbers, and transaction histories.

Crumpe’s legal team argues that because the exposed data included financial details and personally identifiable information (PII), it is highly likely that the compromised data could be used for fraudulent activities such as identity theft. The plaintiff points out that this breach has serious implications for all affected customers, potentially opening them up to financial and reputational harm.

TD Bank’s Alleged History of Data Security Issues

The lawsuit claims that TD Bank has been negligent in addressing known vulnerabilities in its data protection systems. Crumpe’s legal team points to previous instances where the bank allegedly failed to safeguard customer data adequately. In 2024, TD Bank was reportedly forced to issue two separate breach notifications after it was revealed that an employee improperly accessed sensitive customer data. This history of repeated security lapses strengthens Crumpe’s argument that TD Bank has systemic issues when it comes to protecting consumer data.

Crumpe’s lawsuit further alleges that TD Bank had prior knowledge of the risk of unauthorized access to sensitive customer information but failed to take adequate precautions to prevent the breach from occurring. This negligence, the lawsuit claims, violated the Federal Trade Commission Act, as well as several other legal obligations including negligence, negligence per se, breach of implied contract, and unjust enrichment.

In the class action, Crumpe seeks compensatory damages for all affected customers and demands a jury trial to hold TD Bank accountable for its actions. The plaintiff is also requesting declaratory and injunctive relief, which would require the bank to take immediate steps to improve its data security practices. The case highlights the importance of holding financial institutions to high standards of data protection, especially in light of the growing number of cyber threats and data breaches affecting consumers globally.

Additionally, TD Bank has been under scrutiny in recent months for its data management practices. In September 2024, the Consumer Financial Protection Bureau (CFPB) fined the bank $28 million after it was found to have reported inaccurate information about consumer accounts to credit reporting agencies. This fine reflects ongoing concerns about the bank’s ability to maintain the integrity of its data handling practices.

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Crumpe’s case is being represented by a team of attorneys from Bronstein, Gewirtz & Grossman LLC, including Neil Grossman, Michael J. Boyle Jr., and Peretz Bronstein. The lawsuit, titled Crumpe v. TD Bank N.A., is filed under case number 1:25-cv-01566 in the United States District Court for the District of New Jersey, Camden Vicinage.

Conclusion

As the case unfolds, TD Bank faces significant legal challenges due to its alleged failure to adequately protect customer data. The outcome of this lawsuit could set a critical precedent for how financial institutions are held accountable for data breaches, especially when internal negligence or misconduct is involved. Customers of TD Bank who believe they may have been impacted by the breach are urged to monitor their financial accounts closely and stay informed on the progress of this lawsuit.

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