Sky Broadband Outage Leaves Customers Frustrated: Internet and Wi-Fi Issues Across the UK

Sky internet users across the UK faced significant disruptions as reports of outages surged early this morning. Many customers reported experiencing a ‘total blackout’ in their broadband and Wi-Fi services, leading to frustration and inconvenience.

Widespread Sky Broadband Issues Reported

Hundreds of Sky users began reporting service interruptions on Down Detector as early as 5 am today, following initial complaints late last night. Affected customers highlighted problems accessing both the internet and the Sky website, with the most common issue being a complete loss of connection.

Sky Responds to Service Disruptions

A spokesperson for Sky acknowledged the outages, stating:

‘Earlier today, some of our customers in the Barnsley area experienced issues with their Sky Broadband and Talk services – the problem has now been resolved. We’re sorry for any inconvenience our customers may have faced during this time.’

However, Sky also confirmed that they are currently investigating an ongoing issue affecting users in St Austell and nearby areas. The company assured customers that their teams are working diligently to restore full service as soon as possible.

Other Recent Major Outages

Mastercard Users Face Transaction Failures

Sky’s service issues come on the heels of a significant outage affecting Mastercard users worldwide. Customers in the UK, Japan, the US, and France all reported failed transactions and difficulties making purchases.

A Mastercard spokesperson addressed the issue, saying:

‘There was a period of time earlier today in which some Mastercard transactions were declined. The situation has been resolved and all systems are working as normal.’

Barclays Banking Services Disrupted

Last week, Barclays Bank also faced a technical glitch, preventing customers from accessing online banking, making transfers, or using the mobile app. The bank’s service status page confirmed widespread issues, leading to an apology from Barclays for the inconvenience caused. The services now appear to be fully restored.

What Sky Customers Can Do

For customers still facing internet issues, Sky recommends:

• Restarting the router and checking for local service updates on Sky’s website.
• Using Sky’s service status checker for real-time updates.
• Contacting Sky’s customer service if problems persist beyond the estimated resolution time.

As Sky works to address these connectivity issues, customers in the affected regions are advised to stay updated through official Sky channels for further announcements.