In a significant development for consumers affected by unsolicited robocalls, UnitedHealthcare has agreed to a $3.49 million class action settlement. This settlement aims to resolve claims that the company violated the Telephone Consumer Protection Act (TCPA) by placing unauthorized calls about its Optum HouseCalls program. If you’ve been bombarded with these calls, here’s everything you need to know to claim your share.
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What’s the UnitedHealthcare Class Action Settlement About?
UnitedHealthcare faced legal action for allegedly making robocalls without proper consent to consumers about its Optum HouseCalls program. The plaintiffs claimed they received multiple calls despite not being members of any UnitedHealthcare health plan.
The core issue? Unsolicited calls directed to cellular numbers that were not linked to any UnitedHealthcare member or policyholder, violating the TCPA.
Who Is Eligible for the Settlement?
If you received a call from UnitedHealthcare regarding the Optum HouseCalls program that met the following criteria, you might qualify:
- Call Type: Used an artificial or prerecorded voice
- Phone Number: Directed to a cellular number not associated with a UnitedHealthcare member or planholder
- Timeframe: Between October 12, 2019, and February 10, 2025
If this sounds like you, don’t miss out on your potential payout.
How Much Can You Get?
Eligible individuals can receive an estimated payout between $50 and $125, depending on the total number of claimants and administrative costs.
The settlement fund will be distributed equally among valid claimants after deducting legal and administrative fees.
How to File a Claim
To receive your settlement benefits, you must submit a valid claim form by April 25, 2025.
- Important: Don’t file a claim if you’re not eligible—submitting a false claim could harm other legitimate class members.
Key Deadlines to Remember
- Deadline to File a Claim: April 25, 2025
- Deadline to Exclude Yourself or Object: April 25, 2025
- Final Approval Hearing: July 10, 2025
Make sure to mark these dates on your calendar!
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Why Did UnitedHealthcare Settle?
UnitedHealthcare denies any wrongdoing but agreed to the settlement to avoid the costs and uncertainties of prolonged litigation. This is a common practice in class action lawsuits, where companies settle to put the matter behind them.
Final Thoughts: Don’t Miss Your Chance to Claim
If you’ve received unwanted robocalls from UnitedHealthcare about the Optum HouseCalls program, you may be eligible for compensation.