The deadline for Cash App users to file claims related to the 2021 data breach has officially passed, leaving many with lingering questions about the process, eligibility, and next steps. While claims were due by November 18, 2024, users impacted by the breach may still need clarity on what happened and what options remain available.
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The Cash App Data Breach: What Happened?
In December 2021, Cash App Investing experienced a significant data breach that affected approximately 8.2 million current and former customers. According to a class-action lawsuit filed against Cash App Investing and its parent company, Block Inc., the breach occurred when a former employee gained unauthorized access to sensitive user data.
The compromised information included personally identifiable details downloaded without users’ consent. Plaintiffs argued that Cash App and Block Inc. failed to exercise reasonable care to safeguard user data, resulting in legal action.
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Who Qualified for the Settlement?
Cash App users who met the following criteria were eligible to file claims:
- Account Timeline: Users must have had a Cash App account between August 23, 2018, and August 20, 2024.
- Unreimbursed Losses: Users who had not already received reimbursements from Cash App, Block Inc., or any third-party service.
Types of Claims Users Could File
Eligible Cash App users were able to submit claims for various losses stemming from the breach, including:
1. Out-of-Pocket Losses
Users who could prove that their account was compromised due to the breach were eligible to submit claims for up to $2,500. This included direct monetary losses that had not been reimbursed.
2. Lost Time
Cash App users could also claim reimbursement for time spent addressing issues caused by the breach. The settlement allowed users to file for up to three hours of lost time at a rate of $25 per hour, totaling a potential $75.
3. Transaction Losses
Users who experienced unauthorized or fraudulent transactions and had not yet been reimbursed could submit claims for transaction-related losses.
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What If You Missed the Deadline?
The deadline to submit a claim was November 18, 2024. If you missed it but believe you were impacted, you can still reach out to the law firm representing the plaintiffs:
- Kantrowitz, Goldhamer & Graifman
- Phone: 201-897-7293
- Website: kgglaw.com
While no further claims can be filed past the deadline, legal experts may provide guidance on any alternative steps or additional updates to the settlement.
How to Identify If You Were Impacted
If you suspect your Cash App account was involved in the breach, check for the following signs between August 23, 2018, and August 20, 2024:
- Unauthorized withdrawals or transfers.
- Fraudulent transactions linked to your account.
- Any unexpected activity involving your account details.
Final Thoughts: Lessons Learned from the Breach
The Cash App settlement highlights the importance of safeguarding personal information when using mobile payment services. While the deadline has passed, staying informed about the breach ensures users remain vigilant in identifying unauthorized activities in the future.
For those who missed the claim deadline, consulting with legal professionals may clarify any further actions or protections available.
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