Mass Recall of 79,000+ Jeep SUVs: What You Need to Know About the Backup Camera Safety Issue

Mass Recall of 79,000+ Jeep SUVs: What You Need to Know About the Backup Camera Safety Issue

Stellantis, the parent company of Jeep, has issued a significant recall affecting over 79,000 vehicles, including the popular Jeep Grand Cherokee, Grand Cherokee L, Wagoneer, and Grand Wagoneer models from 2024. This recall is centered around a critical safety issue involving the rearview backup cameras. If you own one of these vehicles, here’s what you need to know about the situation and how it could affect your driving safety.



What’s the Issue with the Backup Cameras?

The recall involves a software malfunction in the rearview camera module of certain 2024 Jeep Grand Cherokee, Grand Cherokee L, Wagoneer, and Grand Wagoneer models. This malfunction causes the backup camera image to fail to display when reversing, reducing visibility for the driver and potentially increasing the risk of a crash. Given that the rearview camera is a vital safety feature for safely reversing and avoiding obstacles, this issue poses a serious concern for drivers and passengers.

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Which Vehicles Are Affected?

The vehicles affected by this recall include:

  • 2024 Jeep Grand Cherokee
  • 2024 Jeep Grand Cherokee L (extended-wheelbase version)
  • 2024 Wagoneer
  • 2024 Grand Wagoneer

The affected vehicles have faulty software in the rearview camera module, which causes the backup camera to malfunction and not display the necessary rearview image.

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What Is Stellantis Doing About It?

As part of the recall, Stellantis will provide a free software update for the affected vehicles. This update will correct the software issue in the rearview camera module, restoring proper functionality to the backup camera.

If your vehicle is part of this recall, Stellantis will notify owners on January 21, 2025, with instructions on how to proceed. For any questions or concerns, owners can contact Stellantis at 800-853-1403 (recall number D5B). Additionally, owners can reach out to the National Highway Traffic Safety Administration (NHTSA) vehicle-safety hotline at 888-327-4236 or visit the NHTSA website to look up their vehicle identification number (VIN) and get more information about the recall.

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How Does This Affect You?

If you’re one of the affected vehicle owners, it’s crucial to act promptly to ensure your vehicle is repaired. While the software fix is free, delaying the update could leave you at risk of driving without proper rearview visibility. In addition to scheduling the software update, it’s advisable to stay informed through official communications from Stellantis.

With vehicles like the Jeep Grand Cherokee being some of the brand’s most popular models, this recall underscores the importance of staying on top of manufacturer updates, especially when it comes to safety features like the backup camera. Be sure to monitor for the official notification in January 2025 and follow the necessary steps to resolve the issue.

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While recalls are an inconvenience, they are essential for ensuring the safety and reliability of our vehicles. Stellantis is taking the necessary steps to fix this issue, and vehicle owners should prioritize addressing the recall as soon as they are notified. If you own an affected Jeep model, be sure to contact Stellantis for more information and schedule the free software update to keep your vehicle safe on the road.

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