Missed the Cash App Settlement Deadline? Here’s What to Do Next

Missed the Cash App Settlement Deadline? Here’s What to Do Next

If you’re a Cash App user affected by the 2021 data breach and didn’t file a claim for reimbursement before the November 18, 2024 deadline, you may be wondering about your options. Here’s a breakdown of the settlement details, how it impacts users, and what steps you can still take.


What Happened in the Cash App Data Breach?

The breach occurred in December 2021 and compromised the personal information of 8.2 million Cash App Investing customers. This breach resulted from unauthorized access by a former employee, who downloaded sensitive data without users’ knowledge.

The lawsuit accused Cash App Investing and Block Inc. of failing to adequately secure customer information, leading to the unauthorized exposure of personally identifiable information (PII).


Key Details About the Settlement

  • Total Settlement Amount: $15 million
  • Eligible Compensation: Users could claim up to $2,500 depending on their losses.
  • Deadline to File: November 18, 2024

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Who Qualified for the Settlement?

To qualify, users had to meet the following conditions:

  • Held a Cash App account between August 23, 2018, and August 20, 2024.
  • Experienced out-of-pocket losses, lost time, or transaction losses related to the breach.
  • Had not already been reimbursed by Cash App, Block Inc., or a third party.

How Were Claims Processed?

Users could file claims under three categories:

  1. Out-of-Pocket Losses:
    Claims for expenses directly linked to the breach, such as fraud-related withdrawals or unauthorized transfers, with compensation up to $2,500.
  2. Lost Time:
    Users could claim compensation for time spent addressing issues related to the breach, reimbursed at $25 per hour for up to three hours.
  3. Transaction Losses:
    Monetary losses due to the breach that weren’t already reimbursed by other means.

Missed the Deadline? Here’s What You Can Do

If you didn’t submit a claim before the deadline, there are still ways to seek assistance:

  • Contact the Law Firm Representing Plaintiffs:
    Reach out to Kantrowitz, Goldhamer & Graifman at 201-897-7293 or visit kgglaw.com to inquire about further options or updates.
  • Monitor Your Cash App Account:
    Continue to watch for any unauthorized or fraudulent activity in your Cash App account and report it immediately to Cash App customer support.
  • Seek Legal Advice:
    If you believe you suffered significant losses and missed the settlement, consulting with a legal professional may help explore potential avenues for recovery.

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Staying Secure on Cash App

To protect your account and avoid similar situations in the future:

  • Enable Two-Factor Authentication (2FA) for added security.
  • Monitor Account Activity Regularly to catch suspicious transactions.
  • Update Your Password Frequently and ensure it is unique to Cash App.

What’s Next for Affected Users?

While the deadline to submit claims has passed, affected users can still seek help through the designated law firm or take steps to secure their accounts. Keep an eye on any future developments or additional lawsuits involving Cash App Investing and Block Inc.

If you believe you’ve been impacted and missed out on compensation, reach out for guidance or legal support to explore what options remain.

10 Comments

  1. MY ISSUES WITH CASH APP COMPANY IS IVE HAD NUMEROUS OF CARDS, CARDS THAT HAVE CASH STILL ON THEM BUT WAS NOT ABLE TO RETRIEVE THEM, NOW CASH APP WILL NOT LET ME GET A CARD SAYING THAT I HAD NUMEROUS OF ADDRESSES THROUGH MY SOCIAL SECURITY NUMBER . SO AT THIS MOMENT I AM STILL GOIN THROUGH THAT ISSUES WITH THEM I DO NOT KNOW WHAT TO DO AT RIGHT, I DID MISS THE DEADLINE OF THE SETTLEMENT.

  2. 🐮💩

    I tried to submit my claim multiple times on the portal and it would freeze and shut down at the end with the submit button greyed out. I also emailed my claim by mail four times. Two before the deadline and two after showing the proof that I submitted before the deadline. I have read others has experience the same problem, which makes it seem like something quite smelly behind the scenes .

    Less people file more money issued to those who did makes you think… bet those attorneys are banking their stacks. Because I emailed them all for help with the administrative issues not be addressed and one reached the others has auto messages .

    • I had the same issue with Tubi….. emailed the administrator and the lawyer, no one responded until the day after the deadline. Finally a response….to inform me they didn’t receive the form I sent via USPS. Convenient!

  3. I like to find out if I qualify for the cash app settlement
    I was hack for $1,000 dollar’s how can I claim a part of the settlement.

  4. I got $160 for a birthday present in 2000 and 22 and my cashier got hacked I contacted cash app and got the runaround I never got my money back I tried several times to contact the people at Cash app and they kept giving me the runaround after 3 or 4 weeks they kept putting me off and putting me off to finally I got disgusted and just gave up I told my friend never again to send me anything through cash app so tell me I believe I signed up for the cash app reimbursement the claim but tell me how do I sign up again and I eligible for it because this is not the first time that my money has been taken from me and nobody has bothered to help me I no longer use cash app because of this problem I am sorry to say every once in awhile I will let someone send me a couple of dollars but I immediately take it off

  5. I did everything I was advised to do to make sure I claimed my part. I went into detail and submitted proof of what happened to me with cash app. I was supposed to receive some claimant number, but it didn’t come to neither of the emails provided.

  6. I’ve had over $7000 hacked and stolen off my cash app, even after that, I shut off and locked my card, the thieves stole $4000

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