Volkswagen Group has announced a recall affecting more than 29,500 vehicles, including popular VW and Audi models, due to a software error that could prevent the rearview camera image from displaying. This malfunction poses a significant safety risk by reducing rear visibility and increasing the likelihood of accidents.
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Which Vehicles Are Affected?
The recall impacts three specific models across multiple model years:
- 2022-2024 Volkswagen Tiguan SUVs
- 2023 Volkswagen Arteon Sedans
- 2024-2025 Audi Q3 SUVs
The issue stems from a software error in the camera control unit at startup, which may cause the rearview camera image to fail to display when the vehicle is in reverse. This defect violates Federal Motor Vehicle Safety Standard requirements and could compromise driver safety.
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Why This Recall Matters
A functional rearview camera is essential for safe reversing, helping drivers detect obstacles, pedestrians, and other vehicles. A failure in this system can lead to increased accident risk, particularly in crowded urban settings and tight parking spaces. Recognizing the potential danger, Volkswagen and Audi are taking swift action to rectify the problem.
How Will the Issue Be Fixed?
Owners of affected vehicles will receive a free software update at their nearest dealership to resolve the rearview camera glitch. The update will be applied to the camera control unit, ensuring proper functionality at vehicle startup.
When Will Owners Be Notified?
Volkswagen and Audi will begin notifying impacted owners by April 11, 2025. However, concerned drivers don’t need to wait for official notice—they can proactively check their vehicle’s recall status.
How to Check If Your Vehicle Is Affected
Owners can verify if their vehicle is included in the recall by:
- Visiting the National Highway Traffic Safety Administration (NHTSA) website and entering their Vehicle Identification Number (VIN)
- Contacting Volkswagen Customer Service at 800-893-5298
- Reaching out to Audi Customer Service at 800-253-2834
- Checking with their local dealership
The recall identification numbers for this issue are 91NY for Volkswagen models and 90AV for Audi models.
What Should Owners Do Next?
If your vehicle is among those affected, schedule a free software update appointment with your local authorized dealership as soon as possible after receiving notification. Taking prompt action will ensure your rearview camera functions correctly, improving overall driving safety.
Final Thoughts: Stay Informed and Drive Safely
Recalls are an essential part of vehicle ownership, ensuring that potential safety issues are addressed swiftly. Volkswagen and Audi owners should take this recall seriously and act immediately upon notification to get their vehicles updated at no cost. Safe driving starts with a properly functioning vehicle—make sure your car is ready for the road ahead!
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