UnitedHealthcare, one of the largest health insurance providers in the U.S., has agreed to a $2.5 million settlement in response to a class-action lawsuit over unauthorized marketing calls. The settlement will impact approximately 12,014 individuals who were subjected to persistent telemarketing calls without their consent between 2015 and 2019.
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If you’re among those affected, here’s everything you need to know about this major lawsuit, how much you could receive, and what comes next.
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Why is UnitedHealthcare Paying Millions?
The lawsuit, Samson v. UnitedHealthCare Services, Inc., alleged that the company violated the Telephone Consumer Protection Act (TCPA) by repeatedly making marketing calls to consumers—even after they had explicitly requested to be removed from call lists.
The TCPA is a federal law designed to protect consumers from unwanted telemarketing calls, robocalls, and spam messages. Under this law, violators can be fined between $500 and $1,500 per call depending on whether the violation was intentional.
A Washington federal judge preliminarily approved the settlement on January 16, 2025, with final approval expected in June 2025.
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How Much Money Could You Receive?
Each class member is expected to receive over $90, though the final payout will depend on how many people file claims.
Other key figures in the settlement:
- Lead plaintiff Frantz Samson is set to receive a $20,000 service award.
- Class attorneys will collect approximately $833,333 in legal fees.
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Why This Case Matters
This settlement underscores the importance of consumer privacy rights and the consequences corporations face for disregarding telemarketing laws.
Christopher E. Roberts, a class-action attorney, highlighted that even massive corporations like UnitedHealthcare are not above the law when it comes to unwanted calls.
“This case demonstrates that consumers have real legal tools to fight back against telemarketing violations,” Roberts said.
Margaret M. Quinlan, a healthcare expert, also emphasized the potential long-term impact of unauthorized calls, particularly on vulnerable individuals navigating the healthcare system.
What Happens Next?
The final approval hearing for the settlement is scheduled for June 20, 2025. If approved, affected individuals will receive payouts soon after.
Meanwhile, consumers are encouraged to take action:
✅ Register on the National Do-Not-Call List to reduce unwanted calls.
✅ Know your rights under the TCPA—you may be eligible for compensation if telemarketers violate these laws.
✅ Stay informed on major class-action lawsuits that may affect you.
If you think you may be eligible for a payout, keep an eye out for official claim forms and updates on the settlement process.
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