Verizon Class Action Settlement 2024: Payout Details, Eligibility, and Payment Timeline

Verizon Class Action Settlement 2024: Payout Details, Eligibility, and Payment Timeline

Verizon Wireless has agreed to a $100 million settlement in response to allegations of deceptive advertising practices. Customers claimed they were misled by undisclosed administrative fees that inflated the actual cost of Verizon’s advertised plans. Here’s everything you need to know about the settlement, eligibility, and payout process.



Settlement Overview

The lawsuit accused Verizon of violating consumer protection laws by not transparently disclosing administrative fees in its advertisements, making its plans appear cheaper than they were. This class action settlement aims to compensate affected customers for these undisclosed costs.

  • Settlement Fund: $100 million
  • Base Payment: $15 for each valid claim
  • Monthly Service Bonus: $1 for each month the disputed fees were charged, up to $85
  • Total Compensation Cap: $100 per claimant

Eligibility Criteria

To qualify for a settlement payment, you must meet the following requirements:

  • Be a Verizon customer with a postpaid wireless or data plan between January 1, 2016, and November 8, 2023.
  • Have been charged undisclosed administrative or telecom recovery fees during this period.

Key Dates

  • Appeal Resolution Date: September 20, 2024
  • Settlement Effective Date: September 2024
  • Payment Distribution: Expected to begin in January 2025

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Payout Process

Payments will be issued via check or electronic transfer. If checks remain uncashed or undeliverable, the funds will be handled as unclaimed property under state regulations.


Missed the Claim Deadline?

The deadline to file a claim has passed, and no additional claims will be accepted. If you didn’t file, you won’t receive compensation, even if you meet the eligibility criteria.


How Payments Are Processed

Eligible claimants were required to:

  1. Visit the official settlement website to access and complete the claim form.
  2. Provide necessary personal details and documentation, such as billing statements or account receipts.
  3. Submit the form by the specified deadline.

Unfortunately, without submitting the required paperwork, eligibility alone will not guarantee payment.


What’s Next?

For updates on the settlement or to explore how others are sharing their experiences, consider joining relevant online discussions or forums.


The Verizon Class Action Settlement aims to address deceptive advertising practices by compensating customers who were overcharged due to hidden fees. Payments are scheduled to roll out in early 2025, and affected customers should monitor the official settlement website for further updates.

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